Lyuba Kisel (Teacher at Arbour Vale School, Slough)

Includes Strategies that can be widely used in other Settings!

I have recently completed the ‘Having Difficult Conversations’ course and I believe it is very useful! The course emphasises the importance of preparation and analysis before and after having a difficult conversation. The main focus is on observing, doing, and reviewing, with the final two focusing on achieving resolutions. The strategies shown in the course, for example making targets that are measurable, realistic, and time-related, are widely used in other settings such as when teachers set targets at the Annual Review. Another approach mentioned in the course is the ‘Who, What, Why, When, Where’ which teachers use when analysing behaviours and putting strategies in place to support students. I would recommend this course for all staff!

Mrs Julie M (Reading)

The extra mile with a smile is a good summary for Lyn

By an unfortunate circumstance my 48yr old son with autism was between supported living houses and Care Cos when the lockdown began.  Lyn has been working with him for a couple of years but more intensively recently as she is the only professional support I have at the moment.

My son is a complex character: in some ways typical and in others far from it.  He needs stimulation and interesting things to do as well as routines.  She changed the arrangement of her hours to provide help 6 days per week but if not busy, is in no hurry to leave him.  He looks forward to her coming.  He has made progress and is now beginning to say what he does and does not want and say how he feels sometimes.  Having spent all his life not being able to do that it is wonderful.

Lyn has a positive and gentle attitude.  She teaches by example and discussion never saying one is wrong but by discussion reinforces the positive.  If I was asked « Can you recommend Lyn? » My answer would be « Indeed I can. »

Mr & Mrs P (Reading)

Always Responds Quickly

My husband and I first met Lyn at a Parenting Special Children workshop. We liked her down to earth, no nonsense approach and the fact that she’s got personal experience.
We decided to ask Lyn to visit us at home and she has provided great advice, help and support to us for over a year now. Nothing is too much trouble and she always responds quickly.
Our son is still waiting to see CAMHS, over 2 years down the line, and if it hadn’t been for Lyn we don’t know where we would be now.
Thank you Lyn!
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