Includes Strategies that can be widely used in other Settings!

I have recently completed the 'Having Difficult Conversations' course and I believe it is very useful! The course emphasises the importance of preparation and analysis before and after having a difficult conversation. The main focus is on observing, doing, and reviewing, with the final two focusing on achieving resolutions. The strategies shown in the course, for example making targets that are measurable, realistic, and time-related, are widely used in other settings such as when teachers set targets at the Annual Review. Another approach mentioned in the course is the 'Who, What, Why, When, Where' which teachers use when analysing behaviours and putting strategies in place to support students. I would recommend this course for all staff!